LPG Connection Portability – Choose distributor of Your Choice

| January 24, 2014

Govt. of India has approved LPG connection portability through which you can choose a distributor of your choice. This will be implemented in 480 districts of the country.

LPG connection portability scheme was launched as a pilot project by the Oil Marketing Companies (OMC’s) in October, 2013. Now, it has been made full-fledged. There will be a cluster of distributors available for the consumers to choose from. Customers can opt out of the current distributor if the service is not appropriate or they can choose one which is nearer to them. The portability details are available in the respective OMC websites.

To register for Portability, the consumers need to do the following:

Visit the OMC websites
IOCL www.indane.co.in
HPCL www.hpgas.com
BPCL www.ebharatgas.com
Register in the site if not registered already
See the distributors in the cluster
Assess their star rating in terms of refill delivery performance
(5 Star Excellent, 4 Star Good 3 star Average 2 Star below Average and 1 star Poor)
Choose the distributor of his Choice
The consumer will receive an email confirming the registration and advising details of procedure.
In case of Intra Company portability request, consumer has to just visit the new distributor with copy of the email and get enrolled.
In case of inter company, consumer to visit the existing distributor and surrender cylinder and pressure regulator, collect refund and the documents and the approach the Chosen distributor for reconnection by paying the same deposit as earlier.
No transfer fee or additional security deposit will be charged for transfer of connection under portability scheme.

In order to facilitate the portability OMCs have made clusters of distributors in the 24 cities and these are available on the OMC websites.

A complete electronic tracking of the portability request and closure is in place to ensure a consumer does not have any difficulty to move to a distributor of his choice.

This initiative will usher in improvement in consumer service by the distributors as it will bring in competition in the cluster of distributors and bring choice to consumers who want to change their LPG distributor within or across the Oil Company or want to move to a distributor closer to his home. This scheme covers 24 cities across the country, list given below:

Sr. No. State Cities/Districts
1 Andhra Pradesh Hyderabad/ Secunderabad
2 Andhra Pradesh Vishakhapatnam
3 Bihar Patna
4 Gujrat Ahmedabad
5 Gujrat Surat
6 Haryana Faridabad
7 Jharkhand Jamshedpur
8 Jharkhand Ranchi
9 Krnataka Bangaluru
10 Krnataka Hubli
11 Kerala Kochi
12 Kerala Trivandrum
13 Maharashtra Mumbai
14 Maharashtra Pune
15 Maharashtra Nagpur
16 Orissa Bhubaneswar
17 Punjab Chandigarh
18 Punjab Ludhiana
19 Tamil Nadu Chennai
20 Tamil Nadu Coimbatore
21 Uttar Pradesh Lucknow
22 Uttar Pradesh Kanpur
23 Uttaranchal Dehradun
24 West Bengal Kolkata

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